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Welcome to Our Clinic.

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Smile at West Park is a small family friendly dental practice, established in state of the art facilities. At the clinic the team create individually tailored care plans for all patients with a strong emphasis on preventative care. The team is led by Charlotte Morton, who has successfully created an environment in which the staff-patient relationship is personal and supportive. Our goal is to conserve as much healthy tooth as with a focus on prevention, remineralisationand minimal dentist intervention. We spend time on oral health education and use topical fluoride and fissure sealants amongst other treatments.

Complaints Procedure

At Smile at West Park it is very important that our patients are satisfied with the service we provide. If we should receive a complaint we take it very seriously and aim to deal with it promptly in order to resolve the matter as quickly as we can. Dentists are governed by the GDC (www.Gdc-uk.org). In case of a complaint contact the practice in the first instance. If you remain dissatisfied with your response you can contact the Dental complaints service (08456120540 or www. Dentalcomplaints.org.uk). Alternatively you may complain to the Care Quality Commission (03000 616161) or the General Dental Council at 37 Wimpole Street, London W1G 8DQ

Our registered patients can also contact Denplan on 0800 169 7220.
Data Protection Officer is Charlotte Morton We are registered with the CQC and the CODE members charter-member practices are committed to providing a high standard of dental treatment in a safe and caring environment.

all kind of services

What We Do.

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At Smile at West Park we are proud to offer all of our patients out of hours emergency dental treatment including weekends and Bank Holidays. We also provide this service to those not registered with the practice for an additional fee. The out of hours service is between 9am-6pm. Contact the practice for further information.We also offer free whitening consultations to non registered patients and hygiene visits for non registered patients too.ICO registration number is ZA818020
Coming soon: We offer a complete package of domiciliary services through our partner company with several years of experience in the field. This includes provision of all kind of removable appliances, whitening, and restorative treatment in the comfort of your own home. Please contact the practice for more information.
A bridge is a fixed dental restoration, custom made to replace a missing tooth by joining an artificial tooth onto the adjacent teeth. There are several different types, each made of different materials. Sometimes it is also necessary to crown the adjacent teeth in order to support the bridges.
At Smile at West Park we never use mercury based grey material fillings, instead we use a tooth coloured material which means fillings are not unsightly or obvious. We remove the minimal amount of decayed and weakened tooth to prevent further spread and build up the tooth with white composite resin to restore the original tooth contour. Most patients choose to have a local anaesthetic that completely numbs the area while the filling is being done. We use topical anaesthetic on all patients prior to the injection to try and make the treatment as pain free and as comfortable as possible.

seasoned and skilled team

Meet Our Dentists.

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principal dentist GDC 81547

Charlotte Morton

Charlotte graduated from Newcastle Dental hospital in 2002. She has a great range of dental experience

hygienist

Pam Hemingway

Pam also qualifying as a dental nurse, Pam went on to study to become a dental

therapist

Caroline Smith

Caroline qualified from Newcastle Dental hospital in 2019 with a merit in clinical dentistry. She has

senior dental nurse

Haidee O’connor

Haidee joined our practice in October 2013 as a trainee and qualified 18 months later. Haidee

senior dental nurse

Zoe Raine

Zoe joined the practice in 2014. In her spare time she loves baking, socialising with friends

dental nurse

Ella Thornber

Ella joined the practice as a trainee in December 2020. In her spare time she loves

receptionist

Jill Richardson

Jill joined the team in January 2019 but has been a patient at the practice for